ODA- Mid-week Covid-19 Update- April 1st 2020

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Your Mid-Week COVID-19 Update
Wednesday, April 1, 2020
TripleGuardTM Coverage: Reminder to File your Claim

Good news! Aviva Canada announced yesterday that the company would be honouring its pandemic insurance commitment to dentists. Additional details and next steps will be communicated shortly. Policy holders are encouraged to complete this digital form to expedite submission of your initial claims report. CDSPI is processing an extremely high volume of calls and emails, so they are grateful for your continued patience. You can also visit the CDSPI COVID-19 webpage for news and updates.
April is Still Oral Health Month

Our Oral Health Month (OHM) campaign typically focuses on reminding people to visit the dentist regularly for prevention. Because of the closures of many dental offices, we have deferred our advertising campaign to a time when it will be more effective – when practices are fully up and running. But that doesn’t mean we’ll stop promoting good oral health to the public! There is no better time to encourage people to stay on top of their personal oral hygiene routines when they can’t get their regular dental checkup. We’re developing a social media campaign consisting of sharable posts and graphics on a few key topics: general oral health; preventive maintenance; dealing with risky behaviours (e.g. increased snacking and cannabis consumption); and clarification on what constitutes a dental emergency, what does not, and how to access dental care in these unusual times. We will also raise awareness of the efforts of dentists to help the healthcare system cope with the current crisis.

Next week, we’ll start posting items on our own social channels and will make them available to you to share on your own practice’s websites and social media accounts. Stay tuned!
Price Gouging Amid COVID-19

The ODA is disappointed to hear continued reports of price gouging for certain goods during the COVID-19 pandemic. The Government of Ontario issued an emergency order on Saturday, March 28, prohibiting unfair prices for necessary goods, including masks and gloves used as personal protective equipment in relation to infections; non-prescription medications for the treatment of the symptoms of COVID-19; disinfecting agents intended for cleaning and disinfecting objects or humans; and personal hygiene products, including soap products and paper products.

It is unfair and unacceptable if suppliers are trying to take advantage of ODA members and the public during these difficult times. If you know an individual or corporation who is charging inflated prices as a result of the pandemic, we encourage you to bring this to the attention of the authorities by filing a report online or by calling 1-800-889-9768. Fines range from an individual ticket of $750 to $10 million in fines for corporations, and up to a year in jail for individuals or company directors and officers.
New Resources

The Canadian Dental Association (CDA) has released a Business Roadmap to help dentists and their teams navigate the myriad of federal benefit programs available to them during the pandemic.
As well, Sussex Strategy Group launched a new resource guide to help their clients navigate all of the federal and provincial government programs and benefits that can be accessed during the COVID-19 pandemic. Find it here: sussex-strategy.com/covid19.
Stikeman Elliott LLP has some information on the impacts of the COVID-19 pandemic on landlords and tenants under commercial leases. Read it here.
ODA Action

We are working on several issues related to COVID-19. We understand the pressing need for clarity and details on these matters, but we want to make sure you get the most reliable and credible information you can use and share with your teams. This may take some time, as we review new information that is coming in multiple times per day, hear members’ questions and consult with experts and other stakeholders. Rest assured that in this turbulent situation, the ODA remains committed to providing knowledgeable, dependable advice. We will communicate any new developments to you as they happen.
Last week, the Prime Minister announced a series of additional measures to help small businesses deal with the economic impacts of the COVID-19 pandemic. The government has delayed the release of critical details of these programs, particularly the wage subsidy. With respect to the recent communication from the Canadian Dental Hygienists Association, we caution dentists from entering into any arrangements with your employees or other dental practices until more details are known.
Many of you have questions about the Ministry of Health’s Personal Protective Equipment (PPE) Survey, and the Minister of Health’s Order from March 27, 2020. We’re seeking clarification from the Ministry about how the results of this survey will be used to inform the province-wide response to the COVID-19 pandemic, as well as sharing the technical and procedural concerns our members have. Please note that the PPE Survey does not preclude donations of PPE. The ODA is coordinating with the RCDSO on additional guidance on this matter to address your questions.
The ODA and Canadian Dental Association are reaching out to banks for more details on additional relief programs. As each financial institution has unique products and solutions for its customer, there is not a one-size-fits all approach. We encourage you to reach out to your bank, lender or financial institution to discuss your individual needs.
The ODA is aware that there is a great deal of uncertainty about how commercial leases will work with dental offices closed. We encourage you to consult with your legal counsel to understand the particulars of your lease agreement, as well as consider if it would be helpful to have a dialogue with your landlord about what relief they may be able to provide.
Ontario Dental Association
4 New Street, Toronto, Ontario M5R 1P6
416-922-3900   |   1-800-387-1393

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